Email & Web

User Rating: 5 / 5

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Channel Management provides its customers with information based on effective service. You can count on us in your relationships with customers in all your sales, service and advice.

The email has become a key document when closing the deal. Our community manager with great written skill registers in the email all the information requested and the transaction of his clients, clarifies the doubts, validates payments and sends Vouchers of the contracted service with the permission of his brand. In our team we have highly trained personnel for crisis management of difficult clients.

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IT Support & Services

User Rating: 5 / 5

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CCM offers the best Omni and / or Multi Channel strategy, using mobile technology and the most sophisticated tools to close your sales!

Applications and software are becoming easier to use, the problem is which one to use? Who will use it or manage it? Are they practical systems for the company or are they behind and losing money? We offer a strategic guide of marketing of apps which are in constant use according to the tendency and the practicality of its use by our team. All our .TRAVEL Web Guides are designed and designed for mobile devices. We have our own software for all the logistics of the booking and the record of the life cycle of the client.

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Events & Marketing

User Rating: 5 / 5

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The Channel Manager proposal is to use the power of the client in social networks to promote a series of positive events in a place which is a 100% tourist and internationally attractive territory.

Event marketing is a specialized strategy based on the development of a brand and the conceptualization of memorable experiences for the consumer. The tourism industry is a broad category of fields within the service industry that includes event organization.

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Partners

User Rating: 0 / 5

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To compete in a world on all channels, adopt a new way of thinking!

Channel Manager offers a single non-contact customer service!!

Why use branded domain names (.travel, .photos, .events, +++ ?) / including interactive online travel guides, which allow guests, travelers, and users to contribute their experiences is sometimes a double-edged sword, the most motivated customers to write are the dissatisfied and their dissatisfaction may be for reasons unrelated to the service.

Some brands are exposed to unfair circumstances in the market!
Web Guides that promote titles like "Do not stay anywhere in Merida. See what travelers say! "They sell their spaces and manipulate the information of the users and the Web of offers are only temporary publications that confuse the client.
A strategic business alliance between your brand or service and CHANNEL CM represents an original and practical way to create the value of a constant flow of reserves. We are in a peculiar global context (constant emergence of new technologies, communication channels, globalization and prompt liberalization of markets).
Certain international users of contact centers such as hotel networks, resorts, airlines, among others have globalized their service. All these users make this decision based on a customer service strategy trying to have a competitive advantage and above all speed up the communication that is increasingly valuable because of the speed at which it is obtained and personalized.
We invest in human capital obtaining quality, degree of training and the productivity of the people involved in the communication process. Take responsibility, the world waits for us.

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