Events & Marketing

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The Channel Manager proposal is to use the power of the client in social networks to promote a series of positive events in a place which is a 100% tourist and internationally attractive territory.

Event marketing is a specialized strategy based on the development of a brand and the conceptualization of memorable experiences for the consumer. The tourism industry is a broad category of fields within the service industry that includes event organization.

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Partners

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To compete in a world on all channels, adopt a new way of thinking!

Channel Manager offers a single non-contact customer service!!

Why use branded domain names (.travel, .photos, .events, +++ ?) / including interactive online travel guides, which allow guests, travelers, and users to contribute their experiences is sometimes a double-edged sword, the most motivated customers to write are the dissatisfied and their dissatisfaction may be for reasons unrelated to the service.

Some brands are exposed to unfair circumstances in the market!
Web Guides that promote titles like "Do not stay anywhere in Merida. See what travelers say! "They sell their spaces and manipulate the information of the users and the Web of offers are only temporary publications that confuse the client.
A strategic business alliance between your brand or service and CHANNEL CM represents an original and practical way to create the value of a constant flow of reserves. We are in a peculiar global context (constant emergence of new technologies, communication channels, globalization and prompt liberalization of markets).
Certain international users of contact centers such as hotel networks, resorts, airlines, among others have globalized their service. All these users make this decision based on a customer service strategy trying to have a competitive advantage and above all speed up the communication that is increasingly valuable because of the speed at which it is obtained and personalized.
We invest in human capital obtaining quality, degree of training and the productivity of the people involved in the communication process. Take responsibility, the world waits for us.

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Communicators

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Our priority is to be punctual in the shifts to be attended because impunity makes bad use of the time of others. The client should not wait for an answer.

In the market there are a number of offers of community manager that in a state of comfort promise and promote an increase in sales increase, the reality is that it is not enough a couple of weeks of community manager services, a couple of texts or packages with less or more social channels. Our commitment as communicators is beyond the 2.0, is personal with each of your customers who read our publications or answers through the channels on the brand or service.

There can be no separate marketing of the customer service area and in Venezuela the lack of customer service and delegate the work of the community manager to administrators or a family member, has generated a monologue of the brand on social networks.

Our priority is to serve customers for 15 hours a day, 7 days a week. "15/7" As we overcome this crisis with public safety, night shifts are planned.
Our priority is to be punctual in the shifts to be attended because impunity makes bad use of the time of others. The client should not wait for his answers.

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