To compete in a world on all channels, adopt a new way of thinking!
Channel Manager offers a single non-contact customer service!!
Why use branded domain names (.travel, .photos, .events, +++ ?) / including interactive online travel guides, which allow guests, travelers, and users to contribute their experiences is sometimes a double-edged sword, the most motivated customers to write are the dissatisfied and their dissatisfaction may be for reasons unrelated to the service.
Some brands are exposed to unfair circumstances in the market!
Web Guides that promote titles like "Do not stay anywhere in Merida. See what travelers say! "They sell their spaces and manipulate the information of the users and the Web of offers are only temporary publications that confuse the client.
A strategic business alliance between your brand or service and CHANNEL CM represents an original and practical way to create the value of a constant flow of reserves. We are in a peculiar global context (constant emergence of new technologies, communication channels, globalization and prompt liberalization of markets).
Certain international users of contact centers such as hotel networks, resorts, airlines, among others have globalized their service. All these users make this decision based on a customer service strategy trying to have a competitive advantage and above all speed up the communication that is increasingly valuable because of the speed at which it is obtained and personalized.
We invest in human capital obtaining quality, degree of training and the productivity of the people involved in the communication process. Take responsibility, the world waits for us.