Our priority is to be punctual in the shifts to be attended because impunity makes bad use of the time of others. The client should not wait for an answer.
In the market there are a number of offers of community manager that in a state of comfort promise and promote an increase in sales increase, the reality is that it is not enough a couple of weeks of community manager services, a couple of texts or packages with less or more social channels. Our commitment as communicators is beyond the 2.0, is personal with each of your customers who read our publications or answers through the channels on the brand or service.
There can be no separate marketing of the customer service area and in Venezuela the lack of customer service and delegate the work of the community manager to administrators or a family member, has generated a monologue of the brand on social networks.
Our priority is to serve customers for 15 hours a day, 7 days a week. "15/7" As we overcome this crisis with public safety, night shifts are planned.
Our priority is to be punctual in the shifts to be attended because impunity makes bad use of the time of others. The client should not wait for his answers.